Copyright & IP Policy

1. What we can act on

Dragy moves files between devices. Content is encrypted on the sender’s device, we never have the keys, and nothing is kept after delivery or expiry. That shapes what we can do:

• Share links — the only way Dragy makes files available to people outside a user’s own devices. We can disable a link and delete its encrypted files, so it stops working for everyone.
• Accounts — we can suspend or terminate the account that created an infringing link.
• Our own website and apps — we can remove material we publish.

We cannot view, scan or filter content; remove files that have already been downloaded or delivered to someone’s device; act on transfers that went directly between devices; or tell you what a transfer or link contained. We also can’t identify a link from a description alone — we need the link itself.

This procedure is designed to align with section 512 of the U.S. Digital Millennium Copyright Act (17 U.S.C. §512), UAE Federal Decree-Law No. 38 of 2021 on Copyrights and Neighbouring Rights, and the notice-and-action rules of the EU Digital Services Act. Following it does not limit any rights or remedies you or we have.

2. Sending a notice

Email [email protected], or write to the designated agent in section 3, in English or Arabic. Include:

1. The work. A description of the copyrighted work you say is infringed, or a representative list if there are several.
2. The share link. The full Dragy link for each item — it looks like https://dragy.nexlla.com/app/#/l/ID/KEY. We use the ID to find and disable the link; see how we handle reported links. Don’t send us the files themselves.
3. Your details. Your name, postal address, telephone number and email, and, if you act for the rights holder, your relationship to them.
4. Good-faith statement. That you have a good-faith belief the use is not authorised by the rights holder, its agent or the law.
5. Accuracy statement. That the information in your notice is accurate and — where U.S. law applies — under penalty of perjury, that you are the owner, or authorised to act for the owner, of an exclusive right that is allegedly infringed.
6. Signature. Your physical or electronic signature (a typed full name is fine by email).

Incomplete notices may not be effective, and we may ask you to complete them before acting.

Please note: we may forward your notice, including your name and contact details, to the account holder who created the link so they can respond. If you don’t want your details shared, consider using an authorised agent.

3. Designated agent

This contact is for intellectual property notices only. For other abuse, use Report abuse; for anything else, [email protected].

4. What happens next

When we receive a complete notice, we review it promptly and, where it is valid:

• disable the share link and permanently delete its encrypted files;
• record the notice against the account that created the link;
• tell the account holder what we did and why, and how to send a counter-notice;
• reply to you confirming the action, or explaining why we did not act — for example because the notice is incomplete, the link has already expired, or the use appears lawful (such as fair use, fair dealing or an exception under UAE law).

Because the link’s files are deleted, disabling it cannot be undone by us. A link that has already expired or reached its download limit no longer exists, and needs no action.

5. Counter-notices

If your link was disabled or your account restricted because of a notice, and you believe it was a mistake or misidentification, send a counter-notice to [email protected] with:

1. identification of the link or restriction concerned;
2. a statement, under penalty of perjury where U.S. law applies, that you have a good-faith belief it was removed or restricted as a result of mistake or misidentification;
3. your name, address, telephone number and email;
4. a statement that you consent to the jurisdiction of the federal district court for your address (or, if outside the United States, any judicial district in which we may be found) and will accept service of process from the person who sent the notice or their agent; and
5. your physical or electronic signature.

We will forward it to the person who sent the notice. Unless they tell us within 10 business days that they have started court proceedings, we will lift any account restriction within 10 to 14 business days. Deleted files can’t be restored, but you may share them again. Where U.S. law doesn’t apply, we consider counter-notices on a similar basis, taking account of local law.

6. Repeat infringers

We terminate, in appropriate circumstances, the accounts of users who repeatedly infringe. We keep a record of valid notices against each account and consider their number, seriousness and timing, as well as successful counter-notices. As a guide, an account that receives [three] valid notices within [12 months] will be terminated, and we may terminate after a single notice where infringement is clear and serious. A terminated user may not create a new account. To confirm

7. Trademark complaints

If you believe a share link, a device or account name, or something on our website or in our apps infringes your trademark, write to [email protected] with your contact details and relationship to the owner; the mark, where it is registered and the registration numbers; where the infringement appears (including any full share link) and why it is likely to cause confusion; and a statement that the information is accurate and you are authorised to act.

8. False or abusive claims

Only rights holders or their authorised agents should send notices. Under 17 U.S.C. §512(f) and similar laws, anyone who knowingly and materially misrepresents that material is infringing — or that it was removed by mistake — may be liable for damages, costs and legal fees. We may disregard notices that appear fraudulent or abusive, and may stop processing notices from people who repeatedly send unfounded ones.

9. Our intellectual property

Dragy, the Dragy mark and logo, Nexlla, and our website, apps, software and design are owned by or licensed to Nexlla Creative Agency.

• Permitted: using the word “Dragy” in plain text to refer accurately to our product — in reviews, articles, tutorials and comparisons — and using unmodified screenshots for editorial purposes. Journalists may use the unaltered logo to illustrate coverage of Dragy.
• Not permitted without written permission: modifying the logo; using “Dragy” or the logo in your own product, app, domain or account names; distributing modified or repackaged Dragy apps; or suggesting we sponsor or endorse you.

For permission, write to [email protected].

Questions about this policy? Write to [email protected].